Estimating support requests for Burbank repair facilities

When your repair file needs an estimate or a documented supplement, the handoff should be easy to understand. Use this page to request California United Appraisals support for a vehicle at a Burbank repair facility. We will review the scope and confirm availability.

Tell us what your shop has already completed

A new estimate, a review of an existing sheet and a supplement are different assignments. Identify which one you need and include the current estimate if available. Explain whether the vehicle has been inspected, whether additional damage has been documented and who will answer questions about the file.

If work is being handed over because your estimating team is overloaded, identify the files that are ready for review and those still waiting for photos or documentation. A defined handoff is more useful than an unexplained batch of attachments.

Plan access around the actual vehicle

For a requested field visit, provide the facility location, contact and appointment requirements. We confirm local availability and suitability before scheduling. Do not describe a vehicle as ready for inspection if access, teardown or necessary documentation is still pending.

Photo-based preparation may be reviewed as an alternative when the available evidence supports it. Additional details or an inspection may still be required.

Keep each file separate

  • One vehicle and reference number per assignment.

  • An identifiable existing estimate for a supplement request.

  • An access contact for any proposed inspection.

  • A clear list of the requested work and outstanding documents.

Where to send the assignment

Use the assignment form for your contact details, the vehicle’s current city and state, and the work requested. Include an existing file reference when asking about a supplement. For document-delivery questions, contact claims@cu-appraisals.com. Send only material you are authorized to share and relevant to the assignment.

Questions before you submit

Can you take over every file in our backlog?

Send the volume, file types and readiness of the documentation. Capacity and acceptance are confirmed for the request; this page does not promise unlimited capacity.

Submit an assignment request · View standard rates