Texas auto claims and remote estimating

Request estimating support in Texas

Request damage estimating, supplements or desk review for an assignment in Texas. We confirm scope, evidence, applicable eligibility and remote suitability before acceptance. Field attendance requires separate confirmation.

• Discuss an assignment or carrier overflow

• Start a claim inquiry

Check the 2026 appraisal requirement

The Appraisal section of TDI’s July 20, 2026 disaster-guidance bulletin explains that Insurance Code Chapter 1813 requires an appraisal provision in personal automobile policies issued or renewed after January 1, 2026. The process addresses a disagreement over the amount of loss between the policyholder and insurer. Read the applicable policy and law rather than relying on older guidance that treats appraisal as entirely optional.

• TDI Bulletin B-0006-26: Appraisal section

Separate valuation from coverage and complaints

TDI explains that appraisal determines the damage amount, not whether the policy covers it. Its consumer complaint guide advises checking policy deadlines and explains that each side usually pays its own appraiser and shares umpire costs. TDI cannot help with complaints against another person’s insurer or force a payment that is not required by law or the policy. Supporting repair estimates should first be provided to your insurer.

• TDI auto insurance complaint guidance

Choose the service and evidence for your asset

Send unit identification, current location, damage photographs and the requested scope. Supplements need the baseline estimate and evidence for added operations; desk review needs specific questions.

Heavy trucks, trailers, agricultural or construction equipment, ATVs, boats and aircraft require asset-specific scope and fee confirmation. Auto rules do not automatically govern these assets. Estimating is not a safety, seaworthiness or airworthiness certification.

• Photo and document checklist

• Published standard estimating rates

Estimating, policy appraisal and property valuation are distinct

A damage estimate does not appoint an appraisal-clause appraiser, umpire or adjuster. These roles have separate requirements. We do not decide coverage or guarantee payment.

Home and mortgage valuations require separate credentials, lender ordering and any applicable appraisal-management compliance. This page does not confirm an available real estate provider network.

Send an assignment inquiry for Texas

Include the current city, ZIP code, loss location if different, and intended deliverable. We confirm eligibility, fees and service method before acceptance.

• Email general and contract inquiries

• Email supplements

• All-state coverage directory

Sources and scope of this guide

Official sources reviewed November 3, 2026. General information, not legal advice or an exhaustive rules list. Read each source for full conditions. State-page selection does not determine governing law.