Washington auto claims and remote estimating

Request estimating support in Washington

Request damage estimating, supplements or desk review for an assignment in Washington. We confirm scope, evidence, applicable eligibility and remote suitability before acceptance. Field attendance requires separate confirmation.

• Discuss an assignment or carrier overflow

• Start a claim inquiry

Check the 2026 first-party appraisal right

RCW 48.18.620 requires an appraisal provision in automobile policies with first-party physical-damage coverage issued or renewed effective on or after January 1, 2026. The provision addresses disagreement between insurer and insured over actual cash value and amount of loss. It is not the same as a right to demand appraisal from another driver’s liability insurer.

• Washington statutory auto appraisal provision

Inspect the valuation and adjustments

Current WAC 284-30-391 requires a true and accurate valuation report on request and itemized, explained adjustments. The insurer must consider relevant information you supply. The total-loss settlement includes applicable government taxes and fees even if the claimant retains the vehicle. If salvage is deducted, the claimant may request the identity of a buyer willing to pay the deducted amount, subject to the rule’s conditions.

• Washington total-loss settlement rule

Choose the service and evidence for your asset

Send unit identification, current location, damage photographs and the requested scope. Supplements need the baseline estimate and evidence for added operations; desk review needs specific questions.

Heavy trucks, trailers, agricultural or construction equipment, ATVs, boats and aircraft require asset-specific scope and fee confirmation. Auto rules do not automatically govern these assets. Estimating is not a safety, seaworthiness or airworthiness certification.

• Photo and document checklist

• Published standard estimating rates

Estimating, policy appraisal and property valuation are distinct

A damage estimate does not appoint an appraisal-clause appraiser, umpire or adjuster. These roles have separate requirements. We do not decide coverage or guarantee payment.

Home and mortgage valuations require separate credentials, lender ordering and any applicable appraisal-management compliance. This page does not confirm an available real estate provider network.

Send an assignment inquiry for Washington

Include the current city, ZIP code, loss location if different, and intended deliverable. We confirm eligibility, fees and service method before acceptance.

• Email general and contract inquiries

• Email supplements

• All-state coverage directory

Sources and scope of this guide

Official sources reviewed November 3, 2026. General information, not legal advice or an exhaustive rules list. Read each source for full conditions. State-page selection does not determine governing law.